We then tried to go down the the front desk to solve our issue and no one was there, there was also no way to reach someone. #1 was when we booked a room and needed assistance after check in we tried to call the front desk at least 5 times with no answer every time. I have had 2 issues with the hotel at this casino,

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Black River Falls Hotels with Fireplaces.Black River Falls Hotels with Laundry Facilities.Black River Falls Hotels with Air Conditioning.Pet Friendly Hotels in Black River Falls.Ho-Chunk Gaming Black River Falls Hotel Rooms.Ho-Chunk Gaming Black River Falls Hotel Features.Hotels near Ho-Chunk Gaming Black River Falls Hotel.We did not eat at the casino or stay at the hotel, so no reviews on those. Other than that, the concert sounded well and we had a good time. It would have helped with some of the congestion in the casino. Everyone that had the wrist band for the second show (before the first show, you got wrist bands, one color for one show, another color for both shows), should have been allowed to wait inside the venue by the back wall. After the first show, they clear out the room (we could keep a jacket or something on our chair to keep the reserved), and make you go stand back outside the door, then you can go back in after that.

The only critique I have, we went to back-to-back shows. Our shows were general admission seating, so we lined up about an hour before the doors even opened to try and get front row. Doors for the concert opened about an hour before show time. The concerts we attended were in the Bingo room. I thought there was a decent choice of slot machines and there is some gaming tables. We signed up for our players card, and got promotional money for a new sign up. Yes, it is a smaller casino, but it wasn't dirty, wasn't overly smokey (a lot of smoke can make me sick and I was fine) and the staff I encountered were pleasant and helpful. What I read about wasn't at all what I encountered. Based on the reviews, I was nervous about the experience we would be having. I read many of the reviews of the Ho-Chunk Casino prior to attending a concert there.

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